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Diss Residential Sales Consultant (Full and Part Time applications considered)

Full-time & part-time applications invited

Company Overview

TW Gaze is a respected, multi-disciplined company, rich in local heritage, with departments covering Residential Sales, Lettings, Auctions and Rural Business. We have been helping clients move in and around South Norfolk, Breckland and Mid-Suffolk for decades, with the company having a particularly strong presence in Diss and Wymondham. Over the years, we’ve built a solid reputation for delivering exceptional customer service and gaining repeat business, selling a range of beautiful homes.

The Role

We are looking for an enthusiastic person who is keen to be part of a, friendly and successful team. The opportunity is open either to somebody already working within estate agency, or somebody looking to enter the industry who has the relevant skill set and is keen to learn.

As a Sales Consultant, you will play a vital part in our ongoing success. The position involves most aspects of estate agency – from regularly liaising and building a rapport with our selling clients, together with providing marketing advice, sales support and proactively matching properties with potential buyers, over the phone, via email and face-to-face.

Your responsibilities will also include negotiating and agreeing sales, progressing sales successfully by liaising with solicitors and surveyors, and regularly updating sellers and buyers all the way through to completion and the handing over of keys. The role will also involve seeking new business opportunities and arranging market valuations.

The Successful Candidate

Someone with the following characteristics and skill set:

  • A positive and enthusiastic personality with a ‘can-do’ attitude.
  • Confident and decisive.
  • A clear and confident telephone manner.
  • The ability to work well independently and under pressure.
  • Thrive on helping to achieve team targets whilst delivering exceptional customer service.
  • Good at problem-solving and thinking ‘outside the box’.
  • The ability to work in a fun yet professional environment
  • Strong prioritisation and organisational skills.
  • Good IT skills and the ability to confidently use computers and email.
  • Ability to accurately enter and maintain information within client CRM software (training provided)

Overview of Job Responsibilities

  • Handling emails and telephone enquiries from property websites such as Rightmove and OnTheMarket.
  • Conducting property viewings with potential buyers.
  • Visit properties listed For Sale.
  • Meeting clients and applicants within an office environment.
  • Managing a portfolio of properties for sale.
  • Matching properties to potential buyers.
  • Proactively calling potential buyers and generating new business opportunities.
  • Arranging market valuations.
  • Negotiating offers.
  • Progressing sales throughout the conveyancing process.
  • Undertaking general administration work.
  • Staying up to date with market trends, property prices and competitor activity in the local area.

Other Requirements

  • Strong negotiation and team communication skills, with the ability to build a rapport with clients.
  • Ability to work towards sales targets whilst delivering exceptional customer service.
  • Knowledge of Diss and the surrounding areas would be preferred, but not essential.
  • A valid UK driving licence and access to a reliable vehicle.

Working Hours

We are looking for the best possible candidate and the position is open to both full-time and part-time applications.

We will discuss potential part-time hours during the interview stage, however, there will be a requirement to work alternate Saturdays from9.00am – 12 noon regardless of which position you apply for.

Our Sales Office opening hours are:

Monday to Friday: 9.00am – 5.30pm
Saturday: 9.00am – 12 noon

What TW Gaze Can Offer You

  • Full training and support in the role to enhance your skills and knowledge.
  • Opportunities for career advancement.
  • The opportunity to work with a friendly, collaborative team.
  • Contributory pension scheme and other employee benefits.
  • Option to join various team social events throughout the year.

Salary: From £25,776.00 per year (based on 39 hours per week) 

If you're a motivated individual and find genuine satisfaction by delivering superb client experiences, this is an exciting and rewarding opportunity and we would love to hear from you!

How to Apply

Please email Hannah Knapp, h.knapp@twgaze.co.uk and include the following:

  • A cover letter with your CV attached.
  • Whether you are looking for a Full-Time or Part-Time position.
  • If part-time, please include a rough idea of the hours per week you can provide, along with any potential caveats if applicable.